Exceeding Expectations, One Sign at a Time.
At South Water Signs, we're more than just a signage provider - we're your partner. We're a full-service, turnkey signage provider that brings proven capabilities and credentials to meet the full spectrum of your needs, from audits and surveys to design drawings and permitting, manufacturing to installation and maintenance. Our expertise spans every sign project type and a wide range of industries, locally, nationally, and worldwide.
Our Story
Our company was founded on the principles of exceeding expectations, building relationships, and fostering a culture of excellence. We're committed to delivering exceptional results, on time and on budget. Our team of seasoned experts is dedicated to providing personalized service, tailored to meet the unique needs of each client. We take pride in our work, and we're committed to making a positive impact in our community and the environment.
Our Services
We offer a comprehensive range of services designed to meet the needs of our clients. Our expertise includes:
- Sign audits and surveys
- Design drawings and permitting
- Manufacturing and installation
- Maintenance and repair
- Project management and program management
- Branding and rebranding
- Environmental graphic design
- Sustainability and energy-efficient solutions
Our Team
Our team is comprised of highly skilled and experienced professionals, totally committed to your project and your satisfaction. Our executive team includes:
- Thomas Merkel, President and Owner
- Noah Pettit, Vice President of Sales
- Stephen Meier, Vice President of Operations
- Tom Campione, Co-Director of Project Management
- David Garza, Plant Manager
- Manny Quintana, Chief Estimator
- Heather Sonsedek, Co-Director of Project Management
- Michael Bey, Commercial Branding Portfolio Manager
- Rob Miller, Art Director
Our Mission
At South Water Signs, our mission is to deliver exceptional results, exceed expectations, and build long-lasting relationships with our clients. We're committed to fostering a culture of excellence, sustainability, and giving back to our community.
Our Values
- Excellence: We strive for exceptional quality in everything we do.
- Integrity: We conduct ourselves with honesty, transparency, and accountability.
- Sustainability: We're committed to environmentally responsible practices and reducing our carbon footprint.
- Community: We're dedicated to giving back to our community and supporting local initiatives.
- Innovation: We continuously seek new and better ways to serve our clients and improve our processes.
Reviews Summary
Non-Payment and Unreliability
The majority of reviewers have expressed frustration and disappointment with South Water Signs, citing non-payment or delayed payment for services rendered. Many reviewers have stated that they were not paid for their work, despite repeated attempts to contact the company. Some reviewers have even had to take drastic measures, such as threatening to remove installed signs, to try and receive payment.
Unprofessionalism and Poor Communication
Several reviewers have mentioned poor communication and unprofessional behavior from South Water Signs. Some reviewers have stated that they were promised payment but never received it, while others have reported being ignored or dismissed by the company's representatives.
Negativity towards the Owner and Company
Some reviewers have made personal attacks on the owner, Thomas Merkel, calling him dishonest and untrustworthy. Others have expressed frustration with the company's business practices, stating that they prioritize their own interests over those of their contractors and vendors.
Positive Experiences
However, a few reviewers have reported positive experiences with South Water Signs, citing timely payment and good communication. These reviewers have praised the company's project management and installation teams.
Red Flags
The reviews highlight several red flags, including non-payment, poor communication, and unprofessional behavior. Contractors and vendors are advised to exercise caution when working with South Water Signs.
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