At The Sign Factory, we're passionate about creating incredible customer experiences through our expertise in environmental graphics and architectural signage. Our mission is to provide the best branding solutions, partnering with our clients and building our success with each and every project we complete.
Our Story
The Sign Factory began partnering with companies and promoting brands back in July 2012 when we inked our business model with SignWorld (a network of 315+ independently owned and operated sign studios across North America). Our studio, located in Charlotte, NC, officially opened its doors January 2013 and has grown with 50+ years of collective leadership experience in consulting, branding, design, project management, sign making, and installation. We put an emphasis on building long-term relationships and are proud that our first client is still our client today.
Our Values
At The Sign Factory, we believe it's important for you, our customer, to know what's important to us! There are a lot of factors that drive the essence and core of any business. Here are some of the most important elements that make up the character and culture of our company:
- PEOPLE: Make it all possible
- LEADERSHIP: Shape a better future for team and clients
- COLLABORATION: Leverage the best ideas to share
- INTEGRITY: Be genuine, be honest
- ACCOUNTABILITY: Take ownership, make it happen
- PASSION: Committed in heart, mind and attitude
- QUALITY: Do it well or not at all
- COMMUNITY: Foster relationships, give back along the way
- ENVIRONMENTAL BRANDING: Create immersive experiences that inspire
Our Services
We offer a wide range of services to help our clients achieve their branding goals. Our expertise includes:
- Interior Signage: Lobby signs, directional signage, and more
- ADA Signage: Compliant signage for accessibility
- Channel Letters & Cabinets: Custom signage for exterior and interior use
- Lobby Signs: Digital print graphics, wall graphics, and murals
- Exterior Signage: Channel letters, monument signs, panel signs, and more
- Digital Print Graphics: Window graphics and frosting, wall graphics, and murals
- Environmental Branding: Creating immersive experiences that inspire
Why Choose Us
At The Sign Factory, we're committed to providing the best branding solutions for our clients. We believe in building long-term relationships, and our goal is to go above and beyond to complete projects correctly, on time, and in budget. With our strong peer network and premier suppliers, fabricators, and sub-contractors, we can support our clients nationwide.
Exceptional Customer Service and High-Quality Products
The Sign Factory has received rave reviews from multiple customers, highlighting their exceptional customer service, prompt response times, and high-quality products.
Timely and Professional Service
Many reviewers praised the company's quick turnaround times, with some receiving their signs within a week of placing their orders. The team's professionalism and expertise were also commended, with customers appreciating their attention to detail and willingness to offer design suggestions.
Customized Solutions and Excellent Communication
The Sign Factory's ability to provide customized solutions tailored to individual needs was a common theme among the reviews. Customers appreciated the team's open and forthright communication, which ensured that their needs were met and expectations exceeded.
High-Quality Products and Installations
The quality of the signs and installations was consistently praised, with customers expressing satisfaction with the final products. The company's expertise in sign design and installation was evident in the reviews, with customers appreciating the attention to detail and precision in the work.
Recommendations and Repeat Business
Numerous customers expressed their intention to return to The Sign Factory for future projects, citing their exceptional service and high-quality products. Several reviewers highly recommended the company to others, praising their professionalism and expertise.
