Automate | Communicate | Motivate
At ABN, we pride ourselves on being a visionary digital engagement solutions provider for the automotive industry. Our goal is to help dealerships streamline their operations, improve customer engagement, and ultimately drive sales. We believe that a successful dealership is one that not only sells cars but also builds lasting relationships with its customers.
Our Process
We take a collaborative approach to ensuring turnkey success. Our highly skilled team partners with you every step of the way, from initial consultation to installation and beyond. We understand that each dealership is unique, and we tailor our solutions to meet the specific needs of each client.
Our Services
We offer a range of services designed to enhance the in-dealership digital engagement experience. Our toolkit includes:
- Consultation: Our retail automotive specialists will meet with you to understand your needs and determine how we can best help you achieve your objectives.
- Collaboration: We work closely with you to design a digital engagement platform that improves customer and employee satisfaction and drives profitability.
- Creation: Our in-house production team creates dealership-specific assets that showcase your brand story, community involvement, and everything that makes your dealership great.
- Implementation: We source all equipment and manage every aspect of your installation to ensure a seamless experience.
- Onboarding: We train your team on the key features of the network and design content playlists that showcase the appropriate mix of dealership-specific content and OEM-branded marketing.
- Account Management: Our dedicated team ensures that you continue to receive maximum impact from your digital engagement platform.
- Technical Support: We pride ourselves on unparalleled reliability, and our team of IT and A/V experts will quickly resolve any issues that may arise.
Real Results
We're proud to have worked with some of the most respected dealerships in the industry. Our clients rave about the impact that ABN has had on their businesses. From increased sales to improved customer satisfaction, our solutions have made a real difference.
Industry Insights
At ABN, we're committed to staying on the cutting edge of industry trends and best practices. Our blog features regular insights and expert opinions on the latest developments in the automotive industry. From data-driven decision making to the importance of customer engagement, we explore topics that matter to dealerships like yours.
Contact Us
If you're looking to take your dealership to the next level, we invite you to learn more about our solutions and how we can help you achieve your goals.
Summary of Reviews
Overall Experience
The reviews highlight the excellent service and support provided by ABN, with many customers praising their account managers and representatives for being knowledgeable, professional, and helpful. The company's ability to provide relevant and engaging content, as well as its ease of use, are also mentioned as key benefits.
Customer Support
Many reviewers commend their account managers, including Kat Robson, Lauren Kahn, Brent, Angela, Sydney, and Scott, for their exceptional service, prompt response to technical issues, and proactive approach to providing custom content. The support team is also praised for addressing concerns immediately without hesitation.
Content and Features
The reviews highlight the rich and diverse content offered by ABN, including digital images, messages, commercials, and videos, which help keep customers engaged and informed. The company's ability to provide fresh and relevant content is also mentioned as a key benefit. Additionally, the use of ABN Live, which allows customers to see themselves on TV after purchasing a car, is mentioned as a great way to enhance the car-buying experience.
